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Support Documents
Support Documents
Support Document Item Detail
Detail Items
UHG Manuals
Web Portal Manual
1.  Web Portal
Web Portal
Web-Portal.docx
Entering Issues into DebtNext
Detail screen walk through to enter/resolve issues in DebtNext.
1.  Entering Issues in DebtNext
Walk through of process to enter/resolve issues in DebtNext.
DebtNext Training Issues(1).pptx
Servicers
UHG Servicing Manual
DebtNext Requirements and Expectations for Servicers
1.  UHG Servicing Manual
DebtNext Requirements and Expectations for Servicers
Updated Mar 2022
DN-UHG Servicer DN Material_ Updated 03.20.22.pdf
Law Firms
Law Firm Requirement Schedule
UHG Law Firm Requirement Schedule
1.  Law Firm Requirement Schedule
Law Firm Requirement Schedule updated 07-2023
Law Firm Requirement Schedule(SOP).pdf
UHG Legal Servicing Manual
DebtNext Requirements and Expectations for Law Firms
1.  UHG Legal Servicing Manual
DebtNext Requirements and Expectations for Law Firms - updated 07-2023
DN-UHG Legal Servicer DN Material_07-2023.pdf
Law Firm DN Work Standards
Law Firm DN Work Standards
1.  Law Firm DN Work Standards
Law Firm DN Work Standards
Law Firm DN Work Standards v1.pdf
Media
Bulk Media Upload Manual
Directions on how to load media into DebtNext.
1.  DN UHG Bulk Media Upload Manual
Manual on how to upload Documents to DN (i.e. judgment, stipulations, correspondence) Manual for media and affidavit requests
DN-UHG Bulk Media Upload Manual.pdf
Using 7Zip to Access Media Fulfillment Packages
7 Zip is a 3rd party tool that will need to be downloaded to access the media packages
1.  How to use 7 ZIP
How to use 7 ZIP to access Media Fulfillment packages
7Zip Media Fulfillment.docx




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